Issue 26

Editor’s Note

Sometime’s I can’t believe it’s almost the middle of May. Other times I can’t believe it’s just the middle of May.

I started reading Worth Every Penny, I forget where I saw it recommended, sorry. I think it was described there as a way to rally against charging less for your products/services and embracing the idea of being a “botique” shop, because all of us (small & solo shops) are. I’ll let you know more when I get further along, I’m only on page 8 or something, it’s been a rough week :).


Improving Your Process: Contracts, Proposals, Scopes of Work, and Complacency

Good idea to integrate an exit or post-project interview with clients to see how you’ve done and how you could do your job better.

Freelance Freedom 256: Rewarding Inspiration

A fruit basket?

Should You Hire Employees or Contractors for Your Freelance Business?

It depends, but here are some things to think about if you’re at that point in your business.

7 Tips for Networking

Some nice, common sense tips on networking.

Lessons I’ve learned from landing clients on first dates (Guest Post)

This is such a foreign idea to me, I don’t think I’ve ever met with a client to pitch myself.

How to Freelance with Kids

I don’t know about you, but I can barely manage my own kids. The idea of babysitting someone else’s kids just seems completely nuts. I’m happy with daycare, and starting next year both my girls will be in school. Hopefully I’ll have implemented my summers off plan by next year too.

How to Get the Most Out of an Online Course or Info-Product

Some interesting tips for folks that don’t believe just owning a product helps your business. Like just adding books to your library doesn’t make you any smarter.

Customer Service – Real Person or Self-Service?

Not sure how well a hybrid approach works. I’m curious if there are any stats on how many people hit an FAQ or similar page on the site and don’t click through to contact a real person.

How to Make the Most out of a Conference or Expo

Some what timely as I’ll be heading out to RubyTeach and DevTeach as a speaker at the end of the month. If you’re planning on being there we should have lunch or something.

Which is better: Many customers at low price-point or few at high price?

Interesting look at an interesting question.

7 Content Marketing Articles Worth Reading

If you’re looking to do some article marketing, here’s a good list of articles to start with.



5 Ways to Keep Your Clients’ Loyalty

Not sure I can say lots of good advice since it’s only 5 things, but they’re all good suggestions.

Customer Loyalty Surveys: Do you include all 3 critical elements

If you’re going to do a customer feedback survey, make sure you have these 3 critical elements covered.

Talking to a few others about starting a collective/co-op. Looking for inspiration.

Interesting question, hopefully turns into an interesting discussion.

How Can I Hit the Ground Running When I Return from Vacation?

Some great tips on how to come back from vacation ready to go.

SEO Analytics, Middle Earth-Style

I should really learn more about SEO, if just for my own stuff

This week’s newsletter is brought to you by me. I built Freelance Funnel, a service that takes the headaches out of finding new leads. If you’re a new freelancer, or don’t have a big enough referral network to keep your pipeline full, you’ll definitely want to check it out. There’s even a 30 day free trial, so there’s nothing to lose.

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